Encounters Overview

To add data to the patient record, you must first start an encounter and select the type of encounter you are having with the patient ie Home Visit. This is the same as starting a new consultation in your clinical system. See - Opening an Encounter.

Points to note:

    • To add data to the patient record, you must first start an encounter - otherwise the patient record is view only (with the exception of issuing medication).
    • When starting an encounter, you need to select the type of encounter you are having with the patient eg Surgery Consultation, Home Visit etc.
    • You must remember to close your encounter when you have finished adding data so that it can be synchronised with the patient record.
    • Open encounters are saved on workstation/device and cannot be accessed when you login in elsewhere.
      Please ensure that all required encounters are saved and closed before switching devices or changing workstation.
    • Encounters that are left open for 90 days, or encounters that are closed but your device has not connected to the internet for 90 days are automatically removed from Vision Anywhere.
    • You can see a list of all previous encounters by selecting the Encounters menu in the Patient Summary screen.

If for any reason, you leave the patient record without having saved the encounter, you are warned that the encounter is still open.

If you select Continue and do not close the encounter, the patient's name is added to Open Encounters on the Vision Anywhere Home screen along with any patients waiting to be uploaded:

From here you can select the patient's details to reopen their summary and return to your consultation by selecting .

Note - Encounters listed in Open Encounters remain there for 90 days, after which they are removed along with any data recorded.

The patient record is reopened enabling you to add, edit or delete data. To save the encounter select Done .